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Support.

Get help with your Trezor device

Common Issues

Device Not Detected

Make sure your Trezor is connected via USB and unlocked. Try using a different USB port or cable.

Connection Timeout

Restart your browser and ensure no other applications are using your Trezor device.

PIN Entry Issues

The PIN layout on your screen matches your device. Enter the positions, not the actual numbers.

Contact Us

Email: support@trezor.io

Response Time: 24-48 hours

Hours: Monday-Friday, 9AM-6PM UTC

Documentation

Visit our comprehensive documentation for detailed setup guides and troubleshooting steps.

View Documentation →